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How wak50000 Handles Your Personal Data

This privacy policy explains exactly what data wak50000 collects when you access your account, make a deposit via DANA, OVO or GoPay, and use our services — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data salesYour right to request data deletionIndonesia-applicable policy
wak50000 How wak50000 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Encrypted Account Access

Your account login uses OTP verification sent to your registered mobile number. Session tokens expire automatically after inactivity, reducing the risk of unauthorised access.

Cookie Use and Control

We use session cookies to keep you logged in across pages and analytics cookies to understand how the account flow performs. You can manage cookie preferences through your browser settings at any time.

Wallet Data Boundaries

DANA, OVO and GoPay transactions are processed within each wallet provider's own secure environment. We receive only a transaction reference and confirmation status — not your wallet PIN or full credentials.

Data Retention and Removal

Active account data is retained while your account remains open. If you close your account, personal data is removed from active systems within the period required by applicable regulations.

DATA CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Support Use the live chat widget in your account dashboard to raise a data query directly. Our team handles privacy requests alongside general account and wallet support.
Email Privacy Request Send a written data access or deletion request to our support email. Include your registered phone number and the wallet — DANA, OVO or GoPay — linked to your account.
Account Settings Path Some data corrections — like updating your registered phone number or e-wallet reference — can be handled directly inside your account settings without contacting support.

Common Questions About Your Data and This Policy

Real questions about how wak50000 handles your account data, your wallet information and your rights under this privacy policy. If your question is not here, reach us through live chat or email.

We collect your name, email, phone number and device session data. If you link a wallet, we record a transaction reference for DANA, OVO or GoPay — not your full credentials.

We share data only with service partners like payment processors and identity verification providers. Those partners are bound by data agreements and cannot use your data for unrelated purposes.

Contact us via live chat or email with your registered phone number. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove personal data from active systems after closing your account, subject to any retention period required by applicable regulations.

No. Wallet transactions are processed inside each provider's secure environment. We only receive a transaction reference and a confirmation status — your wallet PIN is never stored by us.

We use session cookies for login continuity and analytics cookies to improve account flow. You can disable cookies through your browser settings, though some account features may be affected.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.